GlassWire Android Help

Get help with the GlassWire Data Usage App.

Getting Started

First download GlassWire by searching for it in Google Play. When launching GlassWire you’ll be asked to give GlassWire Data Usage and the Phone Android OS permissions. GlassWire needs these permissions to break down your data usage per app, and to show you your phone’s mobile data usage.

We’d love to ask for no permissions at all but the Android OS requires these permissions for GlassWire to function. Please note GlassWire for Android has no network connectivity itself and we could not see your data or app usage information ourselves even if we wanted to. Our company is focused on privacy and security.

Common Problems & Solutions

Counting or crashing issues - If GlassWire is quitting or not counting correctly first go to the top left GlassWire menu and choose "settings" then choose "Optimize Battery Usage" and follow the instructions. If you have an older phone you may also want to set your "Update Interval" to "30". If the issue still persists has quick fixes for most phone types for this issue, and these tips will often quickly solve the problem.

Firewall fails to block - GlassWire for Android uses a local VPN to block with its firewall. Some phones (especially Samsung phones) have a known VPN bug. If GlassWire is not blocking apps then your phone probably has a VPN bug. To solve the issue update your phone to the newest OS version. Some phone types require a manual update. You can also Google your phone type with "VPN Bug" for other fixes and options. If your VPN is quitting unexpectedly has quick fixes for most phone types for this issue.

GlassWire is using too much battery – This problem is rare, but if it's happening for your phone type please go to GlassWire’s settings (tap the top left three line menu) and then choose "Optimize Battery Usage" then set the GlassWire "update interval" to 30.

GlassWire shows no data – Do you use Androids "data saver" mode? If so please go to that mode and switch it off, or white list GlassWire there. Or, perhaps GlassWire has crashed. Try restarting your phone.
If this problem continues please go to the Android OS settings and find "battery" then turn off battery optimization for GlassWire.

If GlassWire is still giving you problems please go to the top left GlassWire menu and choose "send feedback". We can then see the logs you sent us and investigate the problem for your phone type, then fix it! We check every email!

GlassWire’s Graph

Once GlassWire is given the Android permissions it needs you’ll be shown the GlassWire graph. The graph represents the LIVE incoming and outgoing WiFi and Mobile data your phone is using. The up arrow color is data that is being uploaded, and the down arrow color is data that is being downloaded.

You may start to get some "new" GlassWire alerts at this point. One useful feature GlassWire has is the ability to alert you any time a new application starts accessing the network. If you don’t like this feature you can disable it in GlassWire’s settings, or you can choose to only get alerted when apps begin using your mobile data.

Below the graph is a list of apps that is listed in order of how much data they are currently using. You can tap the app to see its data usage alone, then tap the settings icon for that app to see system information on that app where you can force stop it if necessary.

At the top left of the graph you’ll see "1 minute". This is the timeline shown in the graph. Tap the down arrow to show different timelines, for example "1 hour" or "1 day". You’ll notice the graph is more interesting to watch with shorter time intervals.

Are you not seeing any data on your graph? Make sure your phone is accessing the network. If you have Android’s "Data Saver" option in the Android settings switched on be sure to white list GlassWire there.

Tap the top right "Mobile and WiFi" menu to set the data to WiFi only or Mobile data only. You can then monitor only Mobile or WiFi data if you prefer. Monitoring only Mobile data is useful when keeping tabs on your mobile data plan.

Now, turn your phone sideways to see GlassWire’s graph so it uses your full screen!

GlassWire’s Persistent Notification

GlassWire keeps a persistent notification open on your phone to help you easily keep track of your network usage. Google requires any apps that run in the background have a persistent notification for security and privacy reasons. However, with Android Oreo and newer OS versions of Android you can hard press the persistent notification to hide it.

If you’re curious what your current mobile or WiFi data speed is look at GlassWire’s persistent notification to see our mobile speed meter. This feature is helpful to catch apps using all your mobile data when you least expect it.

Go to GlassWire’s settings to choose what you want to see on our persistent notification screen. Tap the top left three bar menu in GlassWire’s main app window to access GlassWire’s settings.

GlassWire’s Usage Screen

Tap the top left three line menu and choose "usage" to go to GlassWire’s usage screen. This is a useful menu to see where all your WiFi and Mobile data usage is going with your phone. Tap "Month" at the top left to choose the date you want to see, or tap "Mobile" at the top right to see different types of data (mobile or WiFi).

Tap the grey text at the top middle of the screen to break down traffic to certain time periods or days.

Tap the apps listed below to break down their network activity per-app.

GlassWire Alerts

A list of all of GlassWire’s alerts will appear under the alert screen. Tap the top right three dot menu to clear your alerts. Go to GlassWire’s settings to choose what types of alerts you want to see.

GlassWire Data Plan

Want a data plan to keep track of your mobile data usage so you won’t go over? GlassWire can help! Tap the top left three line GlassWire menu and choose "data plan".

Next tap the "set data plan" button. Enter your data plan limit, then tap "recurring" to choose your data plan type. You can then set the billing cycle to monthly, monthly, weekly, or another type. If your start date isn’t on the first of the month it’s OK, just put in the start date where it says "start date".

Does your mobile provider not count data from certain social or video apps? Tap "zero rated apps" to make a list of apps that GlassWire should not count towards your data plan.

Have you already used some data this month? Enter your data under the "data usage" option to make it where GlassWire is already up to date.

GlassWire can also make even more complex data plans based on WiFi usage. Go back to the main "Data Plan" screen, then tap the "+New" option on the "Custom Alerts" row. You can make multiple data plans, and even make data plans for WiFi only if you prefer. For example if you’re on a metered WiFi connection GlassWire will monitor your WiFi usage and let you know when you get close to going over your limit. You can also make recurring alerts with this option that always warn you over and over if needed.

GlassWire Mobile Firewall

Tap the top left three line GlassWire menu and choose "Firewall" to begin blocking app network connections. The GlassWire firewall is off by default. Tap the "Off" button to "On" to turn on the firewall.

You will then be asked to start a local VPN connection on your phone. Please note this connection is local and only sends your data through your own phone and never leaves your device. In fact we could not send your data to a court if forced to under court order because your data is only on your device and we at GlassWire cannot ever see it or access it.

Once you OK the VPN connection you can begin blocking apps. If you'd like to block newly installed apps from automatically accessing the network and using your data you can slide the slider on in the middle of the screen. If this feature is on then newly installed apps can no longer send data unless you allow them to. GlassWire will send a notification that asks if you allow or deny an app to access the network. If you don't allow the app then it cannot access the network.

Below the slider switch you'll see a list of "All Apps" you can block, or allow. To block all apps by WiFi tap the single top WiFi icon. To block all app mobile connections tap the single top mobile tower icon. You can also unblock all apps by tapping the single mobile or WiFi icon.

To block individual apps tap the mobile or WiFi app next to the app you wish to block. Once you block an app it will move to the top of the list of apps so it's easy to find and unblock.

If you don't want to block any apps for some reason (maybe you are at home only using WiFi) you can tap the firewall On/Off button and turn it "Off" and all apps will be unblocked. GlassWire will continue to monitor your network activity even if its local VPN is disabled, and even if its firewall is completely turned off.

Our Firewall and unlimited themes are a paid features. For just a few dollars your support allows us to continue to improve and add features to GlassWire for Android. We never show any ads in our software and we never track our users. Check our privacy policy for more details. Thanks for your support.

GlassWire Themes

Go to GlassWire’s themes option at the top left three line menu to choose different GlassWire colored themes. Looking for a cool Android dark theme? We have them! Any themes you buy go towards helping us improve GlassWire for the future. Thanks for your support!

GlassWire Settings

Tap the top left three line GlassWire menu to access GlassWire’s settings. Here you can adjust the types of alerts GlassWire shows you, along with only showing mobile-centric alerts. You can also disable all of GlassWire’s alerts completely if you prefer.

The GlassWire settings also allow you to set your persistent notification view, choose a GlassWire theme, change your update interval to decrease battery usage, and to clear your GlassWire history.

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