GlassWire Network Security Monitor
Firewall &
Network Monitor

GlassWire FAQ

Frequently asked questions.

Where can I download GlassWire?
Please visit our download page and click the download button.

Do you have a Mac/Android/iPhone version?
Yes, please visit our Google Play page for our GlassWire Data Usage Security app. We are continuing to work on Mac and iOS versions of our software. Thanks for your patience.

How can I buy GlassWire?
Visit our order page and learn about the different versions of GlassWire and purchase the software.

How can I activate GlassWire's paid software version?
Go to the top left GlassWire menu and choose "Activate GlassWire" then insert your serial number you received after purchasing the software. 

What does it mean if GlassWire alerted me to a "Suspicious host connection"?
Don't panic. It's possible to connect to a suspicious host or domain with no consequences. If GlassWire alerted you to a suspicious host connection there are several things you can do. First scan the item that connected to the suspicious host for viruses by going to the "alerts" tab and finding the suspicious host alert. Click the icon of the application that contacted the suspicious host and then click "virus scan" inside that window. Next try a full system antivirus scan with your up to date antivirus software to see if it picks up anything suspicious. If everything looks OK with the two scans you can visit a website like Site Advisor or Web of Trust and type in the suspicious domain to see if you can find out more data about why it may be suspicious. Go to the GlassWire Firewall tab and consider blocking the application temporarily while you do more research. If you're still feeling nervous post screenshots to our forum and get feedback from other GlassWire users.

Why didn't GlassWire show one of my applications on the graph or as a "new" connection?
To catch all network connections the GlassWire installer recommends you reboot after installation. However we do realize most people hate rebooting so we don't force you to do so.

What is gwinstst.exe?
On install GlassWire let's us know how many installs of our software we are getting by briefly letting GlassWire.com know about the installation. We are looking at more transparent ways to track installs in the future. We would feel very frustrated if we were unable to track our installs, it's kind of like having a web page and not knowing if anyone is visiting it.

Why does GlassWire connect to GlassWire.com?
GlassWire is checking for software updates and suspicious host updates. If you block GlassWire from accessing the network then you will not know about new versions of our software that contain security and bug fixes.

Can I use GlassWire to monitor remote computers and servers?
Yes. Check out this section of our user guide for more information.

Can I use GlassWire as my only antivirus?
No. GlassWire works in addition to your antivirus as added protection but we do not recommend it as a stand-alone way to protect your computer.

Do you monitor my network activity?
No. Your network activity is stored on your computer and only you can access it. If you don’t want to keep your network activity you can also go to the top left "GlassWire" menu and choose "Incognito" or go to your settings to delete all your network history any time. One of the useful features of GlassWire is the ability to go back and time and see your network activity so we don’t recommend always using Incognito mode.

Is it possible to disable the desktop alerts?
Yes. Go to the top left GlassWire menu and choose "snooze alerts" to disable them for 24 hours or go to the settings under "Client" to disable them permanently.

Why didn't GlassWire notify me that an application used my webcam or mic?
GlassWire notifies you when applications with network access access your webcam or mic. If an application cannot access the network then you won't be notified if it uses your webcam or mic.